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Laboratory |
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Frequently Asked Questions |
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Patients |
I was
recently prescribed a blood test, can I go to
Herrera Llerandi?
A:/ Yes, The Hospital Herrera Llerandi Clinical
Laboratory is fully authorized and accredited to
process blood tests required by your doctor.
My
doctor suggested another laboratory, can I go to
Herrera Llerandi’s anyway?
A:/ Yes. It’s the patient’s privilege to choose
any laboratory he/she may want.
Is an
appointment necessary for blood tests?
A:/ No, you can come anytime in accordance with
the instructions provided by your doctor and at
your convenience. We work 24 hours a day - 365
days a year. For further information, call
2384-6065.
What do
I need to bring with me for a blood test?
A:/ You don’t need to bring any container, just
be there after following your doctor’s
instructions.
What
requirements are there for blood tests on minors?
A:/ They must be accompanied by a parent or a
legal guardian.
What
insurance is accepted at the Clinical Laboratory?
A:/ Most local and foreign insurance are
accepted. For further information, call (502)
2384-5959 Ext. 1320
Pricewise, how does the Hospital Herrera
Llerandi Laboratory compare with others for
blood tests?
A:/ Our prices are highly competitive, apart
from our quality, prestige and excellence in
service.
How
long does it take for my results to be processed?
A:/ Samples are taken immediately. The waiting
time to obtain the report depends on the
required test.
Are my
results confidential
A:/ Yes. The Clinical Laboratory at Hospital
Herrera Llerandi makes sure your results are
received by your doctor in a confidential way.
Can I
ask that my sample be taken at home?
A:/ Yes. You have to require the service calling
our Call Center (502) 2384-6065, indicating form
of payment, tests needed and the date you want
the sample to be taken.
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Doctors |
How do
I know if a test is available?
A:/ A list of tests can be found in site. If you want
further information, please contact our customer service
representative at (502) 2384-6065, or ask us on-line
How can
I refer patients to the Laboratory?
A:/ Simple ask your patient to come forward with the
test request to our facilities. If you need additional
forms for tests requests, you can ask for them at (502)
2384-6065, o ask for them on line
What if
have doubts about my patient’s results?
A:/ Our staff of Chemist-Biologists can help you solve
your questions, by calling (502) 2384-6065
How can
I get my patients’ results?
A:/ If your clinic is located in zones 9, 10, 13, 14 or
15, results can be delivered there; they can also be
faxed or sent by email. If you have access to our
website, you can also find them on line.
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